but she was working for a couple of call centers from home for a bit. She would be the person to answer this, and I know she’ll be very candid. Jen, are you out there???? lol If someone has her email, they might want to forward this to her. She’s got a super busy job in the medical field now, and I don’t know that she can stay on top of her emails with this group as much as she used to, but she would be a good source to ask this question of. btw, she’s on Baby Step 7, so she’s a smart cookie.